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Console Stuck Loading After Update

Tags: console, loading, update, troubleshooting

After updates, console clients can hang on loading screens if the world data or cache is stale. Use these steps before rebuilding the world.

Quick fixes

  • Power cycle the console and retry.
  • Ensure enough free storage space (20% or more).
  • Confirm the server is running the same version.

Server-side checks

  • Restart the server after updates.
  • Verify crossplay settings and EAC on vanilla servers.
  • Confirm EOS registration success in logs.

Console clients run the current stable branch: V3.1 "Henpocalypse" shipped on PC, PlayStation and Xbox on the same day, as did V3.0 "Dead Hot Summer" before it. Your console and the server must be on the same branch, so keep the server on the default stable branch - a server pinned to an older build or opted into an experimental branch cannot match console clients, and the join hangs or fails. See Version Mismatch if the build numbers do not line up.

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